Hey Steve,
As we come closer and closer to the Grand Opening of Zay Zay’s Hot Dog Cart, I got an important question. Advertising.
We had talked about selling my bike and using the money towards a full page ad in the Sunday paper. While we realize that the money invested will not turn over a profit right away, the ad would put Zay Zay’s in alot of peoples eyes and in the long run help spread the word that there’s a Hot Dogger in town.
On the other hand, we do have other places the money could be used within Zay Zay’s; product, signs, uniforms, business cards, flyers ect. Thought maybe you and/or some slingers could help us out, maybe use the topic in a newsletter???
Thanks again for all you do and for helping us SO much.
Scooby of Zay Zay’s
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Hey Scoob,
You’re welcome! It’s always fun to watch a new business being born. You are doing a great job on your E-Z Built Hot Dog Cart and I can’t wait to see pics of it when it’s finished. On to your question…
I’m not a big fan of newspaper advertising for many reasons.
First, it’s expensive. When I started King Weenie Hot Dogs we ran an ad in the local paper once a month and to be honest we didn’t see any increase in sales on the weeks which the ad ran.
Second, it’s hard to know if the ad is effective or not. You design what you hope is a catchy ad, pay the paper to run it, then wait to see if your sales go up. But even if sales increase that week, how do you know it was a result of the newspaper ad? Perhaps you had great weather that week or something else happened which influenced your hot dog sales.
One way to see how many of your sales was a result of the ad is to use a coupon in the ad. That way you can track the effectiveness by the number of coupons you receive. We did this at King Weenie and found that we got about four coupons each time we ran the ad. However, this is not conclusive either. How many people saw the ad, did not cut out the coupon, but came to the cart anyway because they saw us in the paper? Hard to tell.
Opportunity Costs. Whenever you spend money in your business your incur what’s known as “opportunity costs”. This is just a fancy schmancy way of saying that if you spend money on one thing, you can’t spend it on something else. So if you spend money on an ad, it costs you the opportunity to spend it on flyers, or uniforms, or other things that might also help the business. You need to weigh the opportunity cost of every dollar you spend.
I would rather spend the money on branding rather than newspaper advertising. Like you said Scooby, uniforms, professional graphics and signage, flyers, business cards are all things your company will need. And unlike advertising, many of these items are not perishable. A newspaper ad ceases to be effective within two to three days after the ad runs.
People don’t save newspapers. But they do save flyers and business cards, and they pass them around. Of course uniforms and professional signage last a long time, maximizing the time-effectiveness of the money invested.
Here is a better alternative to buying ad space in a newspaper. Contact the editor and tell him about your new business. Odds are he or she would love to run a story on you.
This is what I did when I opened my first hot dog cart and it worked great. It get’s your name out there, introduces you to the community, and it doesn’t cost you a penny. Plus, you get a lot more space than the standard size display ad.
You all know my feelings about internet advertising. That’s where the winners go. The internet is not the future anymore – it’s the present. Facebook is good, but you really need your own website with the ability to build an email list of customers and market to that list.
When you have a list of customer emails you can let them know whenever you have a special, a contest, a new product, etc. Unlike Facebook, everyone has email and they check it multiple times a day. It’s far and away the best method to communicate with your customers, build a relationship with them, and get them to come to your cart whenever you want them to.
If you don’t have a website yet, or you don’t know how to collect and market to your customers using email lists, my team can build you a site that does that on autopilot. You don’t need to know a thing about computers because our websites automatically do the hard part for you. All you have do is type up a message about your special and click a button. Out it goes to everyone on your list so they know to come to your cart the next day for lunch. Easy peasy.
And we can build you a website like this for free because we are subsidized by a sponsor who pays us instead of you having to. Once your site is built, we’ll also teach you how to use it most effectively with our tutorial video hot dog marketing lessons.
Let me know if you want one. Call me at 636-399-2460 and I’ll answer all your questions personally. If I’m on the line with someone else leave a message and I’ll call you back.
-Steve
P.S. If you have any marketing tricks other than websites or Facebook, let us know in the comments!
Tried newspaper twice. Splat!! I tracked it by saying “Stop by and tell Fat Freddie who the bartender was on Cheers (C’mon-Sam Malone) and get a free soda!!” I GOT ZERO replies. What has worked for me is “Trading” on the local “Shopping Show” on the radio. I committed for 300 gift certificates for $10-each. In return I received $6K worth of radio ads. (@ $21 a spot). Plus when the show is being broadcast the guys are always drooling on air about my dogs (“mentions”). The customer receives NO change back on the $10, a certificate printed up by the station. People are always looking for “deals.” So I KNOW I got traffic that otherwise would never have stopped at my cart. Once they taste them “THEY’RE BACK”!!! Better yet they usually bring someone with them and the tab is over $10. What’s the “cost” on this?? Great results and I live in a miniscule radio market in NE Wisconsin. These shopping shows are cash cows for station owners and are prominent EVERYWHERE. I can’t recomend you look into them enough. Good luck.
Super cool marketing strategy Fred. Thank you so much for that!
Steve is the master and hit it on the head. Don’t waste cash on a news ad. They are always looking for a “news story” to talk about and well, just as Steve said, it’s FREE! Call them up and tell them Zay Zay’s opening up for business. Give them a story to tell, your background, what’s so good about your gig, where you’re at, etc. Save that cash and do what Steve suggested. Spend it on the other stuff. This article made me remember back to my youth, I built model rockets and would call the local paper. They always loved to come out and take pictures of me with them and blasting them off and putting it in print. Again, Steve hit this one on the head.
Hey Garvin,
How about launching model rockets off of the hot dog cart? “Rocket Dogs – Our Hot Dogs Are Out of This World!”
Hi Scooby,
I agree with Steve on having a website. Steve and his staff built me a website which I have personalized with my pics and my menu items. The website is extremely easy to customize on your own and will attract folks in surrounding areas that the newspaper ad could not reach. If you do go ahead with a website I would strongly advise you to ad website security protection to your site. It is really inexpensive when spread out over a year’s time.
Good luck with your Grand Opening and much success to you in this new year.
Robert E. Mickells
Suncruiser Dogs ‘n’ More, LLC
Glad you like your site Robert. You’ve customized it nicely!
Hi Steve,
I managed to get on my towns list of businesses with a link to my website. As I highlight points of interest in the area, the tourism aspect is bringing people in. Then they want to meet the lady in the pink hat since she’s part of the areas interests, and I get customers. I’m also finding that business cards help a lot. It directs people to the website and they come back to tell me how informative it was, and thus, buy another lunch. Once they taste good food, word of mouth does the rest.
The pink hat is awesome branding Robin!
Dear Scooby of Zay Zay’s and Steve,
Here is the best advice that I have ever gotten it is from an old Texaco Gas marketer at a training seminar.
People like to be asked for their business and they really like knowing and seeing the owner of the business.
He pointed out that every business needs a base number of customers to keep the doors open and that number was not so hard to achieve.
I do not know what you need to live on or what your goal is, you must know this in order to succeed.
Add all of your monthly expenses up (every single thing you can think of) then multiply it by twelve then divide it by 365 that is how you know what you have to earn every day to stay afloat. If you are not open every day you have to pile the closed days onto the open days to earn the proper amount.
From this simple fomula you should be able to figure the number of base customers that you need.
Now here is the best advertising advice that I have ever gotten:
On your way to your business location call on a residence or a business and introduce yourself (a calling card with your location is helpful). Then simply ask them to visit your business. After you are done for the day on your way home call on another residence or business and do the same. If you make this a steady practice you will have personally met 730 potential customers.
I know some will say “open every day, no way”. On your closed days you can still talk to two different people and make 730 new contacts a year.
Keep it simple, you are not there to sell anything, just let them know who you are and where you are located then when they visit is the time to go into sales mode.
Remember every action has a consequence it is up to you to make it positive or negative. I prefer positive!
Think of 730 positive calls each year and the positive cash flow it would bring to you and your family.
Have a great adventure.
Clifford
I love it Clifford! 730 is a lot and should surely make a difference in your bottom line. Great comment!
I went with business cards and just the word of mouth(taste!!) in three years starting with 700 or so dogs sold to over 3000 last year. I have state reps and senators buying from me at events. Having the mayor and his wife liking my dogs has helped, also. A clean and great looking place with a equally good fair priced product keeps them coming back. Closed now for the winter I get people at the VFW asking when I will sell at the post. I just say wait till spring.
I also add to most sales “tell em’ where you got it”
Remember “sell em’ all” Jerry
Awesome Jerry – state reps, mayors, senators…
Very cool and congrats on your business growth!
Hey Everyone,
Sitting here on my lunch break, REVVED UP about the comments and todays newsletter. I’ll never be able to thank you guys enough for the free advice in helping us get started! Keep em’ coming!
Scooby of Zay Zay’s
HDP has the best readers on the net. Thank you everyone!
Newspapers are all but dead…it’s sad but true. Buying an ad in a newspaper is now akin to taking a lighter to your hard earned money yourself.
Take the money you would spend and get an awesome website up and running if you haven’t already. And some of the best advertising out there is free! Facebook! It depends on your market…my nights are almost all a younger crowd and they use FB more than my day crowd did so it was a natural direction to go…your mileage may vary.
Thanks Kevin!
Just want to echo what others have said about the website. We have had success using social media (free), website (low cost) and branding (well worth the cost). Right now for example we are working on getting our new logo out in front of people. Here is what Steve did for us: www.StreetEatsTn.com Would love to know what you guys think about our new logo!
P.S. I cannot overstate how important the website being optimized for mobile is. When I look at our stats and click throughs from Yelp etc. it is 75% mobile!
Great point Sam. The free website that my team built for you is indeed designed to be mobile friendly – it’s just that important. Love your new logo!
First off, congrats on heading towards financial freedom!
Personally I have a lot of background in marketing and found that the dog cart business is a bit challenging to market.
By the same token, there is some old business philosophy I recall about a good businessman is “Nimble on their feet”, in other words, he can move in the direction of the market….etc. The best part of the cart biz is that you have “Nimble” built in to the business. So use that mobility.
Find a worthy charity that is having an event and offer free or inexpensive dogs for their event.
Disc Jockeys are the biggest food tramps on the planet, (I can say this because I’m a reformed jock), offer the local morning show (if your not in a huge market) some free dogs to give away or consume themselves. You can do it with your business card and print up a sticker for the back that says “One free dog and a drink”….. You’ll get talked about on the air and its very cost effective. You may even be able to show your stuff at a remote broadcast…..etc.
It’s been mentioned already, but every little publication in your area should receive a press release about your cart. Send out a dozen and I bet you get at least a couple of mentions in the local press.
Remember the best advertising is word of mouth. Make sure your cart is spotless, your dogs are tasty and your smiling all day long!
Right on Kevin!
I have been doing this for a few years and I have never paid for advertising. I have been in the local paper, on TV and been the talk of the town for years ALL FREE. I do have Signs, T-Shirts, Business Card, Christmas Cards, Loyality Cards and Hats (Vista Print), you can buy one or two of each at a time and afford this without sell your bike or going broke. I called the paper and the TV station, sent them a email and bingo I was on TV. Before I would spend money on a Newspaper ad I would print out a few flyer and pass them out around town. After a few years you can even sponsor a Hot Dog Eating Contest, or do events for the local church or non profit. I give to Relay for Life, Shriners, Augusta Warrior Project, JDRF, MS, Christine Giles Foundation and a few other events to help out the community. There are alot of ways to give money away.
Duggs Doggs
Good!! Good!!
ps It helps to be real good looking too. LOL
You won the genetic lottery Michael, that’s the secret of your success! 😉
Sam,
Your logo is truly Professional, something Zay Zay’s refuses to do without……..professionalism!
Scooby
very interesting newsletter please keep them coming
I will Randy, thanks for being here.
I heard an advertising “guru” say that 35 and younger read the headlines on the internet.
Older than 35 read a “OLD FASHIONED ” news paper sometimes.I haven’t had good response from a newspaper maybe 40 years ago without internet may have worked….
YOU be the judge (I won’t spend 699.00 again for a newspaper ad) Try this …..worked for us….”VISTA PRINT”….250 business cards for free…..neon color or black and white
coupon $1.00 off meal deal $5.00 (SELLS $4.00) X 250=$1000.00 actually our figures
were higher after everything was said and done.Be creative find a “nitch”and if it don’t
work try something else.
Great strategy Donny! The math works, that’s for sure.
Find out how to write a PRESS RELEASE and send it to 3 people in different departments at the news paper….(FREE)
Get some professional business cards made and keep them for customers to take ($40.00)
Get a web site with at least your menu and contact info (FUTURE BUSINESS) (cheap)
Every week a percentage of sales should be allocated towards, insurance, signage, repairs, marketing, savings, etc.
Are you working your business? OR Working on your business?
joe
Right on Joe. Working ON your business is the only way to grow it. Otherwise you just own your own job.
Something I heard somewhere that works well for an opening week: Look online for one of those Oriental trading companies, and buy a hundred cheap wallets (you should pay less than $1.00 for each). Print up a coupon for a free hot dog with all of your information and logos on it. Put the coupons in the wallets. Drop ten wallets each day in random places.
Yes, that’s one of my strategies – it does work and it’s fun too!
I LOVE THAT IDEA!!!!!
Hey Scooby, Steve’s got the know how !!! He and his crew put together a great program so I could build my website www.BrucesHotDogCartel.com . Steve has been a Great help with all my problems and questions, this man is a guru and you should take his advice to heart !!! I’ve printed up business cards and I am thinking of doing a SuperBowl weekend one dozen hot dogs with buns drawing to anyone that has joined my website and I will personally deliver them with in a 10 mile radius. I believe I have one of the best tasting hot dogs around and I have gotten a good following, ask Steve.
He was just up in the area and was nice enough to stop by and give them a try. Not only is he a hot dog guru, Steve and his family are nice people !!!
Listen to Steve he’s been around the block. Good luck on your new endeavor Scooby.
Bruce of ” Bruce’s Hot Dog Cartel “.
Thanks for the kind word Bruce. It was a pleasure meeting you and Linda. Your dogs are indeed delicious. My wife ate two – and she never eats two!
Glad you like your website!
When at my flea market, I usually can get one of my regular patrons take one of my all beef, all natural casing franks all decked out, (that I gave them for free) and walk around and talk about the great dog they have, and let people who are hungry watch them enjoy it. That usually gets them to line up at Hot Diggidy Dog. I then draw attention with some theatrics, and conversation to what I am peparing at my cart to create more sales also. I have sold more of my high end Bean Town Chili Dogs, or Chicago Dogs to someone who was just watching me, by simply because I engaged them in conversation as I prepared a Dog for someone in line. A little theatrics and conversation goes a long way when someone who is hungry is watching you do your thing. HOT DIGGIDY DOG another hungry soul walks away satisfied.
Customer interaction is critical. Great comment Chappy and we’re all glad that you are recovering nicely after your heart surgery!
I started with a two page letter. It humor and my personal story and close to 3/4of a pages of coupons. It was typed and had some hand written stuff in it. I printed them out on my printer and delivered them byu hand to hundreds of doors each day. They were a success.
Then I thought I could 7000 printed and delivered in the mail with one of those classified papers and thought that I would grow my business 3 or 4 fold. I had very little response with the same flyer to going to the same area.
I call it advertising pollution.
Don’t forget FREE SAMPLES could be your best advertising.
Test and track, keep doing what works, ditch what doesn’t. Thanks Rich!
Free samples! Yes, I do that with the pulled pork. I sold more sandwiches last year than ever! My brother had to do quite a few “mercy runs” to go home and get more as there were several days I almost ran out. One customer told me that was “Smart Business, giving samples.” And I find that if they’ve already eaten their fill of hot dogs before getting a sample, they like the sample so much that they come back another time for that.
Here’s to more “mercy runs”. A good problem to have Robin!
Many thanks to all those who commented on last week’s article. We will be sure to put this incredible information to use and look forward to sharing our own experiences soon!
Scooby of Zay Zay’s